New Improved Services & Features

Welcome back. You maybe wondering what's changed? Well, quite a lot, all aimed at improving service to you. 

1. Free 5 Day Delivery has been removed as customer feedback said stock was needed quicker, so the 1-2 working day Royal Mail delivery is back at just £4 and limited to 2KG. Order up to 5pm! 

2. Order by 1pm weekdays for DPD next weekday delivery. Everything tracked, everything faster with more certainty. Order by 1pm and get your order the next weekday. The only exception to this is disposable helium which goes by Yodel on a 1-2 weekday service. This service is subsidised by us as far as we can and so will only cost customers £5 per delivery. Competitors range from £7-9 for the same service.

3. 10% Off orders over £50 inc VAT - Great Value just got even better. Rental Helium will not be included in this offer so order that separately. We suggest one balloon / accessory order over £50 to get the additional discount and then one order for helium. We also introduced a massive 15% Off orders over £150 inc VAT excluding helium, pallets and custom printed balloons.

4. Handling fee remains. Orders under £36 are still asked for a £2 handling fee as wholesale margins are very low across our products.

5. Great new COMBINE ORDERS feature. This has piloted really well and proved very useful for customers so we have refined it a bit further. 

• Place a starting order, paying a delivery fee. If you then wish to place another order to try and get it combined so you do not pay delivery again, simply email our helpdesk with the order number of the original order to see if you can add to it. If the order has not been despatched to our couriers or Royal Mail, we will email back a checkout discount code that you can apply to remove the delivery charge. Sadly, if the original order has been despatched we will be unable to combine anything else to it.